Yapp

Maria Seidman

Luke Melia

Get information about logging in, changing your email, auto-renew, plans, and billing.

Account Information, Billing & Plans

Account Settings

Did the person managing your Yapp account change? Want to use a team email? Here is how to change it

Changing your account's email address

Deleting your Yapp account 😞

Your Account

Description of current paid Yapp subscription plans

About Yapp Plans

Information and features in our Yapp Basic Plan

About the Yapp Basic Plan

Information about and features in our Yapp Core Plan

About the Yapp Core Plan

Information about and features in our Yapp Team Plan

About the Yapp Team Plan

Save big on buying multiple mobile apps with our Volume pricing

Yapp Team - Volume Pricing

Number of Apps In Your Plan

My team/ organization wants to use Yapp for more than 20 apps. Do you have a plan for us?

Plans & Pricing

How does the free trial work?

What is a Draft App?

How to activate a draft app so it has unlimited installs

How to activate a Draft App

About Draft App install limits

Free Trial and Draft Apps

Can I pay by check or wire?

How do I get a receipt or invoice?

I need a W-9 from Yapp to get payment approved.

Billing & Payments

Details about discounts for non-profit and civics & social orgs

Do you offer non-profit discounts?

Details about discounts for higher education and K-12 schools

Do you offer education discounts?

Discounts & Promotions

Can I upgrade my plan?

Can I downgrade my plan?

Renewing your plan

Our early renewal offer for those who need their annual app activation(s) early

Can I Renew Early?

Keep an app active into your next billing period

Extending an App Upon Renewal

Turning Auto-Renew Off

Helpful information about whether you should buy a one-app or multi-app plan

Can I Reuse My App for Multiple Events?

Upgrades, Downgrades, and Renewals

Yapp's policy on coronavirus-related cancellations or rescheduled events.

"Our event is cancelled/rescheduled due to coronavirus (covid-19). What can we do?"

How to cancel your paid subscription if you don't want to renew

Can I cancel my paid subscription?

What happens to my apps when I cancel my plan?

Extensions & Cancellations

Find answers and get help from Intercom Support and Community Experts

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