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Account Information, Billing & Plans
Account Information, Billing & Plans

Get information about logging in, changing your email, auto-renew, plans, and billing.

Maria Seidman avatarLuke Melia avatarCyril Fluck avatar
By Maria and 2 others3 authors30 articles

Your Account


Account Settings
Changing your account's email address
Deleting your Yapp account 😞

Plans & Pricing


About Yapp Plans
About the Yapp Team Plan
Number of Apps In Your Plan
My team/ organization wants to use Yapp for more than 10 apps. Do you have a plan for us?
How many apps do I need?
About the Yapp Core Plan
About the Yapp Basic Plan
Volume Pricing

Free Trial and Draft Apps


How does the free trial work?
What is a Draft App?
How to activate a Draft App
About Draft App install limits

Billing & Payments


Can I pay by check or wire?
How do I get a receipt or invoice?
I need a W-9 from Yapp to get payment approved.

Discounts & Promotions


Do you offer non-profit discounts?
Do you offer education discounts?

Upgrades, Downgrades, and Renewals


Can I upgrade my plan?
Can I downgrade my plan?
Renewing your plan
Can I Renew Early?
Extending an App Upon Renewal
Turning Auto-Renew Off
Can I Reuse My App for Multiple Events?

Extensions & Cancellations


"Our event is cancelled/rescheduled due to coronavirus (covid-19). What can we do?"
Can I cancel my paid subscription?
What happens to my apps when I cancel my plan?
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