Account Information, Billing & Plans

Get information about logging in, changing your email, auto-renew, plans, and billing.

31 articles in this collection
Written by Maria Seidman, Matt McManus, and Esther Lopez

Your Account

Account Settings

Written by Maria Seidman
Updated over a week ago

Changing your account's email address

Did the person managing your Yapp account change? Want to use a team email? Here is how to change it

Written by Matt McManus
Updated over a week ago

Deleting your Yapp account 😞

Information on deactivating your account

Written by Matt McManus
Updated over a week ago

Plans & Pricing

Can I white-label the mobile app?

Information about white-labeling Yapp with your own app store icon

Written by Esther Lopez
Updated this week

About Yapp Plans

Description of current paid Yapp subscription plans

Written by Maria Seidman
Updated over a week ago

About the Yapp Basic Plan

Information and features in our Yapp Basic Plan

Written by Maria Seidman
Updated over a week ago

About the Yapp Core Plan

Information about and features in our Yapp Core Plan

Written by Maria Seidman
Updated over a week ago

About the Yapp Team Plan

Information about and features in our Yapp Team Plan

Written by Maria Seidman
Updated over a week ago

Yapp Team - Volume Pricing

Save big on buying multiple mobile apps with our Volume pricing

Written by Esther Lopez
Updated over a week ago

Number of Apps In Your Plan

Written by Maria Seidman
Updated over a week ago

My team/ organization wants to use Yapp for more than 20 apps. Do you have a plan for us?

Written by Maria Seidman
Updated over a week ago

Free Trial and Demo Apps

How does the free trial work?

Written by Maria Seidman
Updated over a week ago

What is a Demo App?

Written by Maria Seidman
Updated over a week ago

How to activate a Demo App

How to activate a demo app so it has unlimited installs

Written by Maria Seidman
Updated over a week ago

About Demo App install limits

Written by Maria Seidman
Updated over a week ago

Billing & Payments

Can I pay by check or wire?

Written by Esther Lopez
Updated over a week ago

How do I get a receipt or invoice?

Written by Maria Seidman
Updated over a week ago

I need a W-9 from Yapp to get payment approved.

Written by Maria Seidman
Updated over a week ago

Discounts & Promotions

Do you have any current sales promotions?

Details about current sales promotions and discounts for saving on Yapp

Written by Esther Lopez
Updated this week

Do you offer non-profit discounts?

Details about discounts for non-profit and civics & social orgs

Written by Esther Lopez
Updated this week

Do you offer education discounts?

Details about discounts for higher education and K-12 schools

Written by Esther Lopez
Updated over a week ago

Upgrades, Downgrades, and Renewals

Can I upgrade my plan?

Written by Maria Seidman
Updated over a week ago

Can I downgrade my plan?

Written by Maria Seidman
Updated over a week ago

Renewing your plan

Written by Esther Lopez
Updated over a week ago

Can I Renew Early?

Our early renewal offer for those who need their annual app activation(s) early

Written by Maria Seidman
Updated over a week ago

Extending an App Upon Renewal

Keep an app active into your next billing period

Written by Esther Lopez
Updated over a week ago

Turning Auto-Renew Off

Written by Maria Seidman
Updated over a week ago

Can I Reuse My App for Multiple Events?

Helpful information about whether you should buy a one app or multi-app plan

Written by Maria Seidman
Updated over a week ago

Extensions & Cancellations

"Our event is cancelled/rescheduled due to coronavirus (covid-19). What can we do?"

Yapp's policy on coronavirus-related cancellations or rescheduled events.

Written by Esther Lopez
Updated over a week ago

Can I cancel my paid subscription?

How to cancel your paid subscription if you don't want to renew

Written by Maria Seidman
Updated over a week ago

What happens to my apps when I cancel my plan?

Written by Maria Seidman
Updated over a week ago