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Account Information, Billing & Plans
Account Information, Billing & Plans
Get information about logging in, changing your email, auto-renew, plans, and billing.
30 articles in this collection
Written by
Maria Seidman,
Luke Melia,
and
Matt McManus
Your Account
Account Settings
Written by
Maria Seidman
Updated over a week ago
Changing your account's email address
Did the person managing your Yapp account change? Want to use a team email? Here is how to change it
Written by
Matt McManus
Updated over a week ago
Deleting your Yapp account 😞
Information on deactivating your account
Written by
Matt McManus
Updated over a week ago
Plans & Pricing
About Yapp Plans
Description of current paid Yapp subscription plans
Written by
Maria Seidman
Updated over a week ago
About the Yapp Basic Plan
Information and features in our Yapp Basic Plan
Written by
Maria Seidman
Updated over a week ago
About the Yapp Core Plan
Information about and features in our Yapp Core Plan
Written by
Maria Seidman
Updated over a week ago
About the Yapp Team Plan
Information about and features in our Yapp Team Plan
Written by
Maria Seidman
Updated over a week ago
Yapp Team - Volume Pricing
Save big on buying multiple mobile apps with our Volume pricing
Written by
Luke Melia
Updated over a week ago
Number of Apps In Your Plan
Written by
Maria Seidman
Updated over a week ago
My team/ organization wants to use Yapp for more than 20 apps. Do you have a plan for us?
Written by
Maria Seidman
Updated over a week ago
Free Trial and Demo Apps
How does the free trial work?
Written by
Maria Seidman
Updated over a week ago
What is a Demo App?
Written by
Maria Seidman
Updated over a week ago
How to activate a Demo App
How to activate a demo app so it has unlimited installs
Written by
Maria Seidman
Updated over a week ago
About Demo App install limits
Written by
Maria Seidman
Updated over a week ago
Billing & Payments
Can I pay by check or wire?
Written by
Luke Melia
Updated over a week ago
How do I get a receipt or invoice?
Written by
Maria Seidman
Updated over a week ago
I need a W-9 from Yapp to get payment approved.
Written by
Maria Seidman
Updated over a week ago
Discounts & Promotions
Do you have any current sales promotions?
Details about current sales promotions and discounts for saving on Yapp
Written by
Luke Melia
Updated over a week ago
Do you offer non-profit discounts?
Details about discounts for non-profit and civics & social orgs
Written by
Luke Melia
Updated over a week ago
Do you offer education discounts?
Details about discounts for higher education and K-12 schools
Written by
Luke Melia
Updated over a week ago
Upgrades, Downgrades, and Renewals
Can I upgrade my plan?
Written by
Maria Seidman
Updated over a week ago
Can I downgrade my plan?
Written by
Maria Seidman
Updated over a week ago
Renewing your plan
Written by
Luke Melia
Updated over a week ago
Can I Renew Early?
Our early renewal offer for those who need their annual app activation(s) early
Written by
Maria Seidman
Updated over a week ago
Extending an App Upon Renewal
Keep an app active into your next billing period
Written by
Luke Melia
Updated over a week ago
Turning Auto-Renew Off
Written by
Maria Seidman
Updated over a week ago
Can I Reuse My App for Multiple Events?
Helpful information about whether you should buy a one-app or multi-app plan
Written by
Maria Seidman
Updated over a week ago
Extensions & Cancellations
"Our event is cancelled/rescheduled due to coronavirus (covid-19). What can we do?"
Yapp's policy on coronavirus-related cancellations or rescheduled events.
Written by
Luke Melia
Updated over a week ago
Can I cancel my paid subscription?
How to cancel your paid subscription if you don't want to renew
Written by
Maria Seidman
Updated over a week ago
What happens to my apps when I cancel my plan?
Written by
Maria Seidman
Updated over a week ago