Account Information, Billing & Plans

Get information about logging in, changing your email, auto-renew, plans, and billing.

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28 articles in this collection
Written by Maria Seidman, Matt McManus, and Esther Lopez
Upgrading, Payments, and Renewals

Can I upgrade my plan?

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Written by Maria Seidman
Updated over a week ago

Can I cancel my paid subscription?

How to cancel your paid subscription if you don't want to renew
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Written by Maria Seidman
Updated over a week ago

Can I downgrade my plan?

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Written by Maria Seidman
Updated over a week ago

Can I pay by check or wire?

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Written by Esther Lopez
Updated over a week ago

Can I Reuse My App for Multiple Events?

Helpful information about whether you should buy a one app or multi-app plan
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Written by Maria Seidman
Updated over a week ago

Can I Renew Early?

Our early renewal offer for those who need their annual app activation(s) early
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Written by Maria Seidman
Updated over a week ago

Extend an App

Keep an app active into your next billing period
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Written by Esther Lopez
Updated over a week ago

Do you offer educational discounts?

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Written by Maria Seidman
Updated over a week ago

How do I get a receipt or invoice?

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Written by Maria Seidman
Updated over a week ago

I need a W-9 from Yapp to get payment approved.

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Written by Maria Seidman
Updated over a week ago

My team/ organization wants to use Yapp for more than 20 apps. Do you have a plan for us?

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Written by Maria Seidman
Updated over a week ago

Number of Apps In Your Plan

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Written by Maria Seidman
Updated over a week ago

Renewing your plan

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Written by Esther Lopez
Updated over a week ago

Turning Auto-Renew Off

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Written by Maria Seidman
Updated over a week ago

What happens to my apps when I cancel my plan?

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Written by Maria Seidman
Updated over a week ago