A social feed page is where you and your attendees post updates, photos and videos during your event. This guide takes you through choosing who can post, laying the page out, allowing video, notifications, moderation, scheduled posts and what to do with the content afterwards.
Social Feed, Announcements and Crowd Pics are not three different pages. They are the same page type, and the page picker just starts you off with different settings.
Each one starts out like this:
Social Feed — everyone can post, comments and likes on, posts shown as a list
Announcements — only admins can post, comments and likes off, posts shown as a list
Crowd Pics — everyone can post, comments and likes off, photos shown as a grid
Every one of those is a setting you can change, so you are never stuck with the page you picked. To see them all in one place, read Changing a social feed page's settings.
You can also add as many of these pages as you like and set each one up differently — an admins-only page for announcements and an open one for conversation, for instance.
Choosing who can post
You can let everyone who has your app post, or restrict a page so only you and your team members can. Follow these instructions.
Showing photos as a grid
Posts can appear as a list, which reads like a conversation, or as a grid of photos, which reads like a gallery. Follow these instructions.
Letting people post video
Video is included on the Core and Team plans, with a limit on how long each one can be. Read Video on social feed pages for the limits.
Deciding what sends a notification
By default every new post notifies everyone who has your app, which is what makes an Announcements page work. You can turn that off per page, and your attendees can turn it off for themselves. Read Push notifications on social feed pages.
Checking posts before anyone sees them
On a Team plan you can hold posts for approval, so nothing reaches your attendees until you have seen it. Follow these instructions.
Removing something somebody posted
As an admin you can delete any post or comment, from your phone or from the Editor. Follow these instructions.
Creating a scheduled post
You can write a post now and schedule it to go out at a set time, which is useful for anything you already know is coming. Read Scheduled posts and announcements.
Posting happens in the app, not the Editor
Please note: you cannot write a post from the online editor. Posts are written in the Yapp app on a phone or tablet, signed in as the account owner or a team member.
This catches people out when they are preparing an event at a desk. If you want something to appear on a social feed page at a particular time, create a scheduled post from your phone rather than planning to post it from the Editor on the day.
Keeping the photos after the event
Posts and the photos and videos attached to them can be exported, and your analytics will show how much the page was used. Read Exporting social feed content and analytics.
Reference
Sign-in and privacy on social feed pages — why your attendees are asked for an email address before they can post
Using a Social Feed, Crowd Pics or Announcements page — the attendee guide, which you are welcome to send to your audience
Migrating from News Feed, Feed and legacy Crowd Pics — only relevant if your app still has one of the older pages
This guide was made to cover most situations, from setting up a page to exporting it afterwards. If you need help with your specific app, or have other questions, contact us at support@yapp.us.
