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Video on social feed pages

Which plans include video, how long a video can be, and the limits on your account.

Written by Cyril Fluck

This applies to Social Feed and Crowd Pics pages. An Announcements page starts out admin-only, so only admins post video there unless you open the page up.

Which plans include video

Video posting is included on the Core and Team plans. On other plans, people can post text and photos.

How long a video can be

Up to 5 minutes per video.

The app checks the length before it uploads anything, so someone trying to post a longer video is told straight away rather than waiting for a post that fails.

How large a video can be

There is no file size limit. A 5-minute video from a modern phone uploads fine, however large the file is.

The total across your account

All the videos posted to your apps add up to 800 minutes in a billing cycle. If you need more than that, contact support and we will sort it out.

Where videos appear

A video post shows a thumbnail in the feed, in both list and grid layout. Tapping it plays the video. While a video is still uploading or being processed, the person who posted it sees that status on their own post.

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