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Social Feed Moderation

Approve posts before they appear, remove content, and revoke somebody's access.

Written by Cyril Fluck

You may get reports about objectionable content in your app, or want to check posts before anybody sees them. This covers both.

It applies to Social Feed, Announcements and Crowd Pics pages.

Removing a post or comment from your phone

Tap the three dots next to the post or comment, then Delete.

Yapp on iOS, a social feed post opened up, with the three dots menu highlighted next to both the post and a comment.

Removing a post or comment from the Editor

Open the post in the Editor and use the trash can icon.

The Yapp Editor showing a social feed post, with the trash can icon beside it.

For a comment, use the three dots menu next to it.

The Yapp Editor showing a comment on a post, with the three dots menu beside it.

Step-by-step instructions are in deleting posts and comments other people made.

Approving posts before they appear

On a Team plan you can hold posts for approval, so nothing reaches your attendees until you have seen it.

Click the gear icon next to the page in the Editor and choose "Admin must approve". Publish your app for the change to take effect.

The Editor's settings panel for a social feed page, showing the option to require admin approval for posts and comments.

After that, when somebody who is not an admin posts, you get a push notification and can approve or reject it.

Yapp on a phone showing what an admin sees for a post awaiting approval, with approve and reject options.

Until you decide, the person who wrote it sees their own post marked as pending.

Yapp on a phone showing an author their own post marked as pending while it waits for approval.

Once approved, it appears as a normal post.

If you have several admins, whoever acts first decides. If a team member approved something you would not have, you can still delete it.

Removing somebody from your app

To stop a person using your app at all, go to your app's privacy settings, choose "require authentication", and use Revoke.

Note what that setting does to everybody else: from then on, people need a Yapp account to view your content.

The Yapp dashboard privacy settings, showing the option to revoke a user's access.

If you cannot reach the privacy settings, or you want to keep the "anyone with the share URL" setting, contact support and we will remove the person for you.

Profiles on a People page

If somebody added or claimed a profile in error, or put something objectionable in one, you can remove it in the Editor.

What your attendees can do themselves

They do not have to wait for you. Anyone can report a post or block a person — see blocking and reporting objectionable content.

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